Shipping Policy
Please note that there is currently a delay with all US shipping. Your order may take up to a week in transit. We apologize for the inconvenience and thank you for your patience
UPS GROUND SHIPPING (USA)
Delivery can take up to 2-5 business days. Rate is based of delivery address
UPS INTERNATIONAL SHIPPING
Delivery is up to 5-10 business days. Rate is based of delivery address. Must be at delivery location to accept your order. If not it will be available for pickup at your local UPS. Please make sure you call your local UPS or UPS CUSTOMER SERVICE for pickup inquiry, questions and locations.
Note the time in transit does not include the time that Customs takes to release the order.
PROCESSING TIME
Please allow 2-4 business days to process your order. During high season such as holidays/ storms orders can experience delays to be processed.
DOMESTIC GROUND DELIVERY TIME-STANDARD
Time in transit depends on the shipping method selected. Please note that time in transit does not include weekends or holidays. All delivery times are estimated. Uniqueglow is not responsible for delays in delivery due to events beyond our control, include shortage of materials, transportation failures, or acts of nature
Refused Packages
In case of refuse packages, the shipping and handling fee will be charge to the payment form selected during checkout and will be subtracted from any refund
Wrong Shipping Address/ Missing Information
Our order processing take up to 3-5 business days, please reach out before that time via email uniqueglowinfo@gmail.com to update your address. If your order was shipped out before you reach out you must call USPS to update your shipping address. If the order was out for delivery then change to Return To Sender due to wrong address or missing information you will have to pay for new shipping fee in order to receive your new tracking number. We will reach out to you for updates about this process and if you pay the new shipping inquire within 3 days it will ship out. If not and the inquire expired you will receive full store credit.